LEGAL
Privacy Policy.
How Vision Detection Systems collects, uses, and protects your information. Last updated May 2026.
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Information We Collect
- Contact information you provide through forms (name, email, phone, company).
- Usage analytics collected automatically when you visit our website (pages viewed, session duration, referral source).
- Device and browser information for site optimization (browser type, OS, screen resolution).
- IP address and approximate geographic location.
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How We Use Information
- To deliver and improve our products and services.
- To communicate with you about quotes, orders, support, and product updates.
- To analyze website usage patterns and improve our digital experience.
- To comply with legal obligations and protect our rights.
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Video Data Handling
- VDS processes surveillance video on behalf of our customers as a service provider. Video data is owned by the customer at all times.
- We do not sell, share, or use customer video data for any purpose other than delivering our contracted monitoring and analytics services.
- Video data is encrypted in transit (TLS 1.3) and at rest (AES-256) on US-based AWS infrastructure.
- Video retention periods are configured per customer contract. Data is permanently deleted upon contract termination or customer request.
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Data Security Measures
- All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
- Access to systems is controlled via role-based permissions with multi-factor authentication.
- We maintain comprehensive audit logging for all data access.
- Regular security assessments and penetration testing are performed by qualified third parties.
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Third-Party Services
- We use analytics services (such as Google Analytics) to understand website usage. These services may collect anonymized usage data.
- Our website and platform are hosted on AWS infrastructure located in the United States.
- We do not sell your personal information to any third party.
- We may share information with service providers who assist in operating our business, subject to confidentiality agreements.
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California / CCPA Rights
- California residents have the right to know what personal information we collect and how it is used.
- You may request deletion of your personal information, subject to certain legal exceptions.
- You may opt out of the sale of personal information — though VDS does not sell personal data.
- We will not discriminate against you for exercising any of your CCPA rights.
- To exercise your rights, contact us at privacy@visiondetectionsystems.com.
Contact Us About Privacy
If you have questions about this privacy policy or wish to exercise your data rights, contact us at privacy@visiondetectionsystems.com.
Vision Detection Systems, Pikesville, MD 21208
Questions about your data?
Our team is ready to answer any privacy or compliance questions from your procurement or legal team.